Help Center



I placed an order for a presale, when should I expect it?

Should I expect shrinkage after I wash my Eiffel Towel?

How should I wash my Eiffel Towel?

Should I expect the color of my Eiffel Towel to fade over time?


How do I mix-and-match different colored Eiffel Towels in a set?

I would like a refund but the original card that I used to purchase an Eiffel Towel is closed. How do you process this?


How to redeem a promo code or gift card - February 2019

Rules of Eiffel Towel Free Towel Promotion January-February 2019