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FAQ

Product

I placed an order for a presale, when should I expect it?

Should I expect shrinkage after I wash my Eiffel Towel?

How should I wash my Eiffel Towel?

Should I expect the color of my Eiffel Towel to fade over time?

Misc

How to redeem a promo code or gift card - February 2019

Rules of Eiffel Towel Free Towel Promotion January-February 2019

Brand Ambassador Affiliate

What do I get for becoming a Brand Ambassador?

I'm already a Brand Ambassador. How do I share a referral link to my friends?

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I don't have a PayPal account, can I still be a Brand Ambassador

When do I get paid for my referral?

Brand Ambassador Terms & Conditions