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FAQ

Product

I placed an order for a presale, when should I expect it?

Should I expect shrinkage after I wash my Eiffel Towel?

How should I wash my Eiffel Towel?

Should I expect the color of my Eiffel Towel to fade over time?

Orders

How do I mix-and-match different colored Eiffel Towels in a set?

I would like a refund but the original card that I used to purchase an Eiffel Towel is closed. How do you process this?

Misc

How to redeem a promo code or gift card - February 2019

Rules of Eiffel Towel Free Towel Promotion January-February 2019