We're always looking for awesome teammates to help grow Eiffel Towel.  Our products ship out of Las Vegas, NV, but we are looking for people from every corner of the USA to help us grow and scale Eiffel Towel.

 

Customer Success Manager

Eiffel's success is spreading organically throughout the USA.  Naturally, we get questions on chat messenger, Facebook, email, Twitter, Instagram, Etsy, etc.  We're looking for a US-based individual to help our customers.  This is what we're looking for:

  • Can work independently with little management
  • Be accountable for all things customer facing
  • Ability to go the extra-mile to solve customer related issues
  • Familiar with Zendesk
  • Familiar with social media tools to support our many channels:  Facebook, Google, Twitter, Instagram, Etsy.
  • Ability to troubleshoot issues
  • Work with customer before, during and after the purchase
  • Created processes to scale out the support structure
  • Created processes to scale out returns and RMAs
  • Job is remote but candidate must be eligible to work and receive compensation in the USA
  • Compensation:  Salary + bonus
  • Send resume to allan@eiffeltowel.com

 

Digital Marketing & Ads Manager

We use Facebook and Google Ads a lot to spread the word in addition to search engine optimized keywards on Google.  If you're fluent in Google, Facebook, Instagram and any other digital ad platform, we'd love to hear from you.

  • Expert in Facebook Ads and Google Adword Campaigns
  • Strong understanding of creating digital marketing and ecommerce funnel sales
  • Ability to find new markets and audiences
  • SEO/SEM
  • Strong social media
  • Ability to create ads and other creative marketing material
  • Strong knowledge of DRIP campaigns using Mailchimp
  • Looking for someone that has experience in managing and getting an ROI on ad spends of $100K+ annually
  • Job is remote but candidate must be eligible to work and receive compensation in the USA
  • Compensation:  Salary + bonus
  • Send resume to allan@eiffeltowel.com